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Trending Top Newest Oldest
2

Car model not available in list of cars

Open

Hi, Why is the Lexus NX 450h+ plug in Hybrid not listed in the list of cars? Additionally, your chat is frustrating as the...

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3

No support available.

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Having issues either instant charge but working. But no help available on a Saturday. Useless

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1

Disappointing

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I was charged the same rate for both slow charging and rapid charging. Could you explain why this change was made without any...

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1

Price increase

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Such a shame, Genie point slow charge price has been increased from.30pence to .90 pence a kilowatt over night. Guess it's...

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2

Waste of time

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The app doesn’t even allow you to scroll the options to select your car make, model and year. Neither does it give you a keypad...

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4

Ovo charge

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Crap app, poor experience. Brave new world?????

1
3

Not charged AGAIN

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At least once per week the app decides not to charge my car! This needs sorting as on occasion this has left me struggling with...

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1

Different car shown alongside mine

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Horrible app… I can see an icon of a Tesla right next to my car, NOT a Tesla. When I press the Tesla I get some random...

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5

Rubbish

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I will be looking to change energy provider to a company that doesn’t try to coddle me out of smart charge savings by...

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2

Incorrect miles estimate

Open

A full charged Kia Exceed will do 33 miles not 22 as displayed by the app

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