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Not charging to requested amount
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Anonymous |
This is the 4th time trying to get answers on this issue. When requesting any charge - the app fails to charge to the requested amount in the correct time. Even giving over 12+ hours notice. Eg 80% by 8am - car plugged in at 5pm. With a charge of 20%. Tried this with 2 EVs and 2 phones with the same results. Ignoring the price hike this is bad service and with no replies to 3 emails it just gets worse. Add in the price hike and now charge anytime is not fit for purpose. Poor customer service and a poor app.
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AMP
This is the second time I’ve plugged my car in to charge by 7am in the morning as I need to go somewhere and once again zero charge!!!
Forbe5
I'm exactly the same. Only logical explanation is OVO wanting us to go outwith off peak charging to maximise their profits.
John Pickford
Mine is not charging too